A Quality Move from a Quality Houston Moving Company

The quality of a move is just as crucial as the payment coupled with it, if not more. You don’t want to leave your possessions to the supervision of Houston movers who aren’t tracking how useful their methods are. That’s a problem waiting to happen and inflates the possibility of your items being banged up throughout transit. Here at A-1 Freeman Moving Group, we’ve got a sizable emphasis on confirming we supply our customers with the most outstanding Houston moving experience they can possibly have amid an already wild time.

customer service is critical in moving companies We carry out this through our Quality Assurance Program. A large part of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we hand out to all of our customers so that we can monitor how capably we performed throughout our processes. It has questions that deal with each step in the process jumping off with the introductory sales call all the way through to the final delivery. This empowers us to get feedback directly from the people whose opinion matters the most, our customers!

We record all of these stats in an effort to get a look at a all-inclusive image of how we’re performing. If we spot that there’s an area that’s having some problems, we’ll be able to modify our technique and squash the issue for the next move. By continually developing our methods, we’re able to stay leaps and bounds ahead of everyone else when it comes to providing unvarying, superior customer service each and every time.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving requirements you have, be sure you’re hiring a professional moving company that has a sound plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.


Request a free quote