What to Expect with A-1 Freeman Moving Group Employee Relocation Services A top priority of ours is to provide corporate relocation services that reduce downtime to help keep your firm productive and profitable throughout your move. Helping you transfer your employees is one of the most effective ways we accomplishthis. With that in mind, we provide you with a comprehensive range of employee relocation services that are unparalleled in the industry. And just as conscientious and capable as we are in carrying out your office move, we’re likewise so in the way we take care of employee relocation. Our process significantly helps alleviate the pressures of moving. That keeps your employees focused and, thereby, makes your corporate relocation a comfortable experience for all involved. Our Employee Relocation Process Here are the steps you can We fulfill each one of the following activities associated with your move: Corporate Needs Assessment Our field representatives talk with you right away to collect information about each detail of your corporate move – including not only what’s slated for the move but also who’s slated for the move. We’ll further check out whatever move policy you’ve created to assure that our services comply with its prescriptions. Our purpose in this preliminary discussion or series of discussions is to get to know your company, your corporate relocation needs, and your desires. Taking into account the assessment that’s produced following our meetings with you, we’ll present you with a written estimate. Corporate Profile This document, which we prepare before we accept your first move, delineates your corporate relocation needs thoroughly. It also uses information from our initial consultations with you to clearly note what you’ve concluded are activities we, A-1 Freeman Moving Group ... are “Always Authorized” to do, may “Use Our Discretion” in performing, must first “Call for Authorization” before performing, or are “Never Authorized” to do. Once you’ve consented to the provisions of this document along with our terms and pricing, the move planning can commence. We’ll consult this document often {{over the course of your move. Employee Education A A-1 Freeman Moving Group Move Concierge will initiate contact with your employees being relocated to review each employee’s relocation needs, define our services and how we discharge them, and discuss what type of aid the Move Concierge will provide. In the first contact, the Move Concierge will give your employees an explanation of ... the basic tenets of moving, our in-home and video inventorying practices, our insurance coverage, shipment dates and spreads, their company’s corporate move policy, and how A-1 Freeman Moving Group specifically helps children and families with various aspects of the relocation process. Employee Move Assistance The wide-ranging services we provide each and every one of your relocating employees and their families comprise ... real-estate assistance to lessen general relocation costs and hassles for your company and your employees – thanks to A-1 Freeman Moving Group’s teaming with SIRVA Relocation, a national, full-service relocation firm specializing in home sale marketing and property closing, temporary housing, home finding and destination services, and mortgage financing; A-1 Freeman Moving Group SourceOne Service to make the moving process more understandable for your employees – managed by their personal Move Concierge, who serves as the employee’s single point of contact and appoints a driver crew to handle their relocation from first stage to last; packing assistance; delivery of packing supplies for self-pack; complete loading, moving, and unloading services; tear-down and, after the move, putting back together pieces like beds, entertainment centers, swing sets, etc.; and vehicle transport – cars, trucks, motorcycles ... even ATVs and boats. Other services can be provided as well, as authorized by the provisions of the corporate move policy and the terms of the move agreement. Ongoing Communication Over the course of the relocation process, the Move Concierge communicates often with your employees, seeing that they get ... Move Concierge assistance as necessary, 24 hours a day, online move status updates 24 hours a day, at least 70 communications over the course of the move, including assistance from others besides the Move Concierge who can help insure a smooth move, pro-active customer service to prevent trifling matters from becoming full-scale hassles, responsive service – such as quickly calling back when employees have questions or concerns, and communication after the move – even through final claims resolution, where claims are, in fact, filed. Post-Move Follow-up Following our relocation of an employee, the Move Concierge will call that employee to conduct a brief, congenial post-move survey. This, essentially, is a concluding “quality check” to see what your employee thinks of the relocation, how well we ultimately conformed to his or her expectations, and what, if any, issues may still need addressing. Being aware of these things helps us constantly revolutionize our services and our move capabilities. Finally, our Move Concierge will give your employees a resounding THANK YOU for the pleasure of serving every one of them! read what others have said about us Request a free quote